All Student band and orchestra rentals are month to month. Feel free to drop them off during store hours and we can process your return.If you have any further questions about this process please give us a call!
We appreciate your business and strive for satisfaction on every sale. If you have an issue contact us or refer to the following policies.
Item must be in resaleable condition or the same condition it was received. If the item is not in satisfactory condition customer may be subject to a 20% restocking fee.
-Shipping and Handling is Non Refundable
-No returns after 7 days.
-No returns on Books, DVD's, Sheet Music, Mouthpieces, Strings, or Drum heads
Item must be in resalable condition or the same condition it was received. If the item is not in satisfactory condition customer may be subject to a 20% restocking fee.
- NO returns allowed past 7 days.
- Store credit may be allowed within 14 days of original purchase date.
- If you feel the need to return or exchange an item, it must be in resaleable condition. Resaleable Condition means that the product(s) is in EXACTLY the same condition as it was when you received it.
- All exchanges or returns must be pre-paid and returned in original packaging, complete with blank warranty cards, owner's manual and no sign of wear or abuse. In the event that the product is not in the same condition as you received it, you may be subject to a minimum 20% restocking fee, repair charge or disqualification.
- Absolutely NO returns on any CDs, DVDs, video tapes, sheet music, books, strings, drum heads/sticks, or mouthpieces/reeds